AI automation for clinicsMore patients, same front desk
Your reception answers the phone, books appointments, sends reminders and retypes intake forms, often while a patient waits at the desk. We automate that routine exactly as your reception handles it today, and every clinical question goes to your professionals.
What waiting costs
Every unanswered call is a patient who books somewhere else.
While your receptionist helps the patient at the desk, the phone keeps ringing.
- New patients hang up and call the next clinic on Google.
- No-shows leave empty chairs you still pay for.
- Your best receptionist burns out on calls a computer could take.
Playbook
Where your first automation pays back fastest
Patient questions
Today
Reception answers opening hours, prices, preparation and insurance questions all day.
With AIgenica
Customer support automation answers from your approved information, 24/7, in 14 languages.
A desk free for the patient in front of it
Appointments
Today
Requests from phone, email, website and WhatsApp are copied into the calendar by hand.
With AIgenica
The automation collects the reason, preferred time and details, then books or hands over a complete request.
Every request captured
Reminders and preparation
Today
Staff call patients to remind them and explain how to prepare.
With AIgenica
Reminders go out with preparation instructions and a simple way to reschedule.
More patients arrive on time and prepared
Intake forms and invoices
Today
Forms are retyped into the practice system and invoices chased at month end.
With AIgenica
Operations automation reads and enters forms, and finance automation sends payment reminders by your policy.
Hours of typing returned every week
Healthcare & clinics
More work used to mean more people. Now your automations take it on.
Your week today
Your week with AIgenica
The phone rings while the receptionist helps a patient at the desk.
Routine questions are answered online instantly, and the desk focuses on people.
International patients wait for clear answers.
Patients get answers in their own language, from your approved information.
Clinical questions arrive mixed with admin.
Clinical topics are recognised and routed to your professionals.
How we guide you
Clinical questions always reach your professionals
We write the limits with you: the automation answers practical and administrative questions and hands every clinical topic to your team. Patient data stays to what each task needs, and every conversation is visible in your inbox.
- Medical advice stays with your professionals
- Approved content with sources
- Full conversation history for your team
Your first automation
How many calls does your front desk answer before lunch?
Tell our agent how patients book today, which questions they ask most and which booking software you use. It asks the right follow-up questions, and you receive a proposal for your first clinic automation within one business day.
FAQ
Answers to the questions owners ask us
Your professionals. The limits are written explicitly, so every clinical topic is routed to your team.
